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Chrome extension support

Impactube Support

Get help with Impactube Insights, YouTube filters, Granular Outlier, CSV export and your Impactube account.

Quick help

Common extension questions

These notes cover the main workflows in Impactube Insights without changing how YouTube works underneath.

Installing the extension

Install Impactube Insights from the Chrome Web Store. After installing it, open YouTube and click the Impactube Filters button when it appears.

Logging in

Some features require an Impactube account. If login does not work, refresh YouTube, check that cookies are enabled and try logging in again from the extension panel.

YouTube filters

Impactube filters work on videos visible or loaded on the current YouTube page. If you want more results, scroll down on YouTube to load more videos and apply the filters again.

Granular Outlier Score

Granular Outlier shows how many views a video has per channel subscriber. For example, x10 means the video has 10 views for every subscriber of the channel. This is an opportunity signal, not a guarantee of future performance.

Export CSV

CSV export lets Plus users download filtered opportunities with fields such as title, channel, views, subscribers, Granular Outlier and URL.

Impactube Plus

Impactube Plus unlocks advanced opportunity presets, Granular Outlier filters, CSV export, more results and advanced research workflows.

Data and privacy

Impactube works with public YouTube data visible on the page and data connected to your Impactube account. We do not sell personal data. For details, review our Privacy Policy.

Contact

Send a support request

The form sends your message directly to support@impactube.com. An optional screenshot is attached to the email and is not stored on the website.

If the form fails, email us directly and include a screenshot if possible.

Include this

When contacting us

  • Your Chrome version.
  • A screenshot if possible.
  • The YouTube page where the issue happened.
  • Your Impactube account email, if applicable.
  • A short description of what you expected to happen.
support@impactube.com Email support

FAQ

Frequently asked questions

Why do some videos not show Granular Outlier?

Because subscriber data may be missing or not visible for that channel. Impactube does not invent missing data.

Why do I need to scroll on YouTube?

Impactube can only filter videos loaded on the current page. Scroll to load more videos.

Is Granular Outlier a guarantee?

No. It is an opportunity signal based on public data. It helps you research, but it does not guarantee views, growth or revenue.

Does Impactube change YouTube?

No. Impactube creates its own overlay and filtering view. YouTube remains intact underneath.

How do I report a bug?

Send us the YouTube URL, a screenshot, your Chrome version and what happened to support@impactube.com.

Useful links

Account and policies

Impactube Insights helps creators research public YouTube data and discover opportunity signals. Results are estimates and should be used as research support, not as guarantees.